Microsoft’s Xbox support page Currently shows that the Xbox Live gaming online service has some issues. “You may have trouble joining multiplayer games, or finding other players,” the specific message said. The company is calling it a “major outage”. So far we don’t know why this online matchmaking problem is happening. Microsoft is currently working on this issue, and we’ll update this post when we have more information. You can also click on the support page above to get the latest information.
At this time, the online multiplayer portions of Xbox Live are the only features that aren’t working. Other Xbox Online services, such as cloud gaming, remote play, and social networking, are currently unaffected by the outage.