Star Wars Jedi Survivor Crashing [FIXED]


Respawn’s Star Wars Jedi Series has got to be one of the most fun and popular Star Wars games to date. Considering the massive success of the previous entry, Jedi Fallen Order, this one had a massive hype behind it. Although the game did deliver on the promise of a larger more expansive game, it falls short on the technical and performance side of things, especially on PC. There have been reports of several bugs, glitches, memory leaks, and even crashes from early players. So, before these problems plague your experience in this new Star Wars experience, let’s help you solve the Star Wars Jedi Survivor crashing issue with effective fixes. 

Key Takeaways

  • Star Wars Jedi Survivor is a lackluster port released on PC with tons of bugs and crashing issues. 
  • Reasons, why Star Wars Jedi Survivor may crash include corrupted/missing game files, outdated GPU drivers, 3rd party application overlay, and various cache problems.
  • Before you apply any fixes, make sure your PC at least is at least above the minimum system requirements mentioned below: 
    • Operating System: Windows 10 64-bit
    • System Memory: 8GB
    • CPU Features: 4 cores / 8 threads
    • Processor: Ryzen 5 1400 or an Intel i7-7700
    • Graphics Card: Radeon RX 580 or an Nvidia GTX 1070
    • GPU Features: Should support DX12 and an 8GB VRAM
    • Storage Space Requirement: 155Gb, SSD is preferable

  • Methods to fix Jedi Survivor crashing
    • Run As Administrator And Disable Fullscreen Optimization
    • Verify Game Files Integrity
    • Clear DirectX Shader Cache
    • Clear EA Application Cache
    • Update Your GPU Drivers
    • Disable 3rd Party Application Overlays
    • Temporarily Disable Antivirus Application

Check Jedi Survivor System Requirements First

System Requirements for Jedi Survivor
PC System Requirement (Image by EA Star Wars Twitter)

Before you diagnose and fix your crashing issue, we need to ensure that your PC can handle the game in the first place. The game may be riddled with several technical problems. Your particular instance of crashing might be occurring due to incompatible hardware. So, let’s rule out the possibility of your PC being below the PC requirements of Jedi Survivor before we dive into the fixes.

Jedi: Survivor Minimum PC System Requirements

  • Operating System: Windows 10 64-bit
  • System Memory: 8GB
  • CPU Features: 4 cores / 8 threads
  • Processor: Ryzen 5 1400 or an Intel i7-7700
  • Graphics Card: Radeon RX 580 or an Nvidia GTX 1070
  • GPU Features: Should support DX12 and an 8GB VRAM
  • Storage Space Requirement: 155Gb, SSD is preferable

Jedi: Survivor Recommended PC System Requirements

  • Operating System: Windows 10/11 64-bit
  • System Memory: 16GB
  • CPU Features: 4 cores / 8 threads
  • Processor: Ryzen 5 5600X or an Intel i5-11600K
  • Graphics Card: RX 6700 XT or an Nvidia RTX 2070
  • GPU Features: It should support DX12 and an 8GB VRAM
  • Storage Space Requirement: 155GB, SSD is preferable

Here are the official PC system requirements for Star Wars Jedi Survivor. Verify these against your current PC hardware and make sure that your PC can run the game well. If one or more components in your PC fall short of these requirements, then I’m afraid you should get them upgraded before trying to play the game. However, for players who’re above the minimum requirements and still facing crashing issues, check out the fixes. 

Run As Administrator And Disable Fullscreen Optimization

To make sure the game runs smoothly, access to the internet, local files, and system resources is crucial. Sometimes, the game lacks proper permissions and clearance to these things which can lead to unexpected issues like crashing or black screens. You can solve this by simply providing Jedi Survivor administrative privileges. Here’s how to do it:

  1. First, you need to locate the local files for Star Wars Jedi Survivor. The easiest way to do it is by accessing Steam > locating the game in your library > right-clicking on it and selecting Browse Local Files under the manage option.  
    Accessing Install Files
    Browse Local Files (Image by eXputer)
  2. Once you’re in the install directory, find the main executable and right-click on it and go to its properties. 
  3. Within the properties, go to the compatibility tab. 
    Run as Administrator and Disable Fullscreen optimizations
    Compatibility tab (Image by eXputer)
  4. Here, checkmark the run as administrator and disable the fullscreen optimizations options.
  5. Click OK to save changes.

Now Jedi Survivor will run with higher privileges. Hence, if the crashes were happening due to the game not being able to access files or system resources, it’ll be resolved with this fix. On top of admin access, you’ll also disable a rather problem-causing feature in Windows called fullscreen optimizations. It’s a hybrid borderless fullscreen environment that can cause a problem will some games. 

Verify Game Files Integrity

Most of the problems in games, like crashes and black screens happen when there’s a problem with your game files. Now your game files can usually go corrupt or missing due to a 3rd-Party program’s interference e.g., Antivirus. If even one of the files goes missing, the game will fail to start causing problems like Jedi Survivor crashing. 

However, you’ll not have to redownload the game as Steam and EA Origin give you the feature to scan your game files and replace the missing files with new ones. Here’s how you can verify your game files: 


If you’ve purchased the game on Steam, then you can easily replace any problematic or missing files from your install directly. Here’s how:

  1. First, launch Steam and access your games library. 
  2. In your games library, locate Star Wars Jedi Survivor and right-click on it and go to its properties. 
  3. Once inside the properties, head over to the local files tab on the left and click on Verify Integrity of Game Files option.
Verify Game Files
Verify the Integrity of game files

After selecting this option, Steam will run a complete scan of the local install directory of the game to find any problematic files. Once it detects any missing or corrupted files, it’ll start downloading those particular files. Once the download finishes, the integrity of your files will be complete. Try launching the game now and see if you’re encountering that error again. 


Similar to Steam, Star Wars Jedi Survivor is also available on EA’s dedicated game client Origin. It also has a feature to help you locate any missing files from your game and replace them. All you have to do is follow the steps below: 

  1. First, open the Origin game client from the taskbar or Windows Search and go to your game library. 
  2. Once you see all your owned games, locate Jedi Survivor here. 
  3. Right-click on the Jedi Survivor game here and select the Repair feature.
Verify Game Files Origin
Repair Game Files (Image by eXputer)

And that’s about it. Now the client will start scanning your install directory and detect any missing or corrupted game files that need replacing. Once the scan is done, it’ll automatically redownload those files and replace them in the directory. Now you can try launching the game, and it hopefully won’t be crashing again. 

Clear DirectX Shader Cache

DirectX Shader Cache is a cache system for storing the shader files that improve the performance, stability, and responsiveness of your games and applications. This cache is stored in a folder on your PC. The GPU stores the cache in this folder, and with time it gets filled up.

Now, the problem with these shader cache files is they can get corrupted due to malware or simply by not being used over time. This can cause crashes; FPS drops, black screens, and stuttering issues in games if not removed timely. Here’s how you can do it in Windows. 

  1. Hit the shortcut key WIN + I to open up Windows Settings
  2. In Windows Settings, select the storage settings.
    Storage in Windows Settings
    Click on Storage (Image by eXputer)
  3. Once you enter Storage settings, click on the Temporary Files section here.
    Temporary Files in Settings
    Temporary Files (Image by eXputer)
  4. Now here, a checkmark next to the DirectX Shader Cache option and click on Remove on top to start the removal process. 
    DirectX Shader Cache
    DirectX Shader Cache Removal (Image by eXputer)

After you’re done, all the built-up DirectX Shader Cache will be removed from your system, letting your GPU build a fresh cache. You’ll see an improvement in application and gaming performance if there is a lot of cache built up, slowing down your PC. This has a good chance of resolving the Star Wars Jedi Survivor crashing issue. 

Clear EA Application Cache

If you’ve purchased the game on EA’s Origin game client, the built-up EA Application could be the culprit behind your problems in Jedi Survivor. It’s good to clear this cache every once in a while; here’s how you can do it: 

  1. First, you have to open up the Origin game client from either the taskbar or the Windows search. 
  2. Once you’re inside the Origin game client, click on the hamburger menu button > Help > App Recovery
    App Recovery Menu
    Click on Help then App Recovery (Image by eXputer)
  3. After clicking the App Recovery Option, you’ll see the following screen. Simply click on Clear Cache to remove all the EA Application Cache.  
    App Cache Reset
    Remove Cache (Image by eXputer)

Once you’re done, you’ll get rid of any problematic cache that might b stored up for your EA application. After removing it, be sure to restart the Origin launcher and then start up the game. Check if you’re facing the crashing issue still. If it’s resolved, then great; otherwise, keep following the guide. 

Update Your GPU Drivers

With every new game release, major GPU manufacturers like AMD and Nvidia push crucial drivers that are optimized for the latest games release. Since there are driver updates available for both GPUs, you should download them to avoid issues like crashing or freezing in Jedi Survivor. Here’s how to update drivers for each GPU option:


There are many ways to update your Nvidia GPU drivers. You can either do it manually by downloading the driver file itself on the GeForce Drivers website, or you can take the easier route and do it through GeForce Experience Application. We’ll be showing you the easiest way you can update your Nvidia GPU driver right here: 

Launching GeForce Experience
Open GeForce Experience (Image by eXputer)
  1. First, you’ll have to launch the GeForce Experience application from either the taskbar, by right-clicking on your desktop or through the Windows Search. 
  2. Once GeForce Experience Application opens, click on the Driver tab to check whether you have updates available or not.
Updating Nvidia GPU Drivers
Check for Updates
  1. Here, you’ll either see drivers that are available for updates with a download button, or you’ll only see a check for updates button. 
  2. If you don’t see any updates, click on Check for Updates button to make sure you’re up to date on the driver’s side. 
  3. If there are updates available for your GPU, simply click on the download button to start downloading the driver. Once finished, you’ll need to click on “Express Installation” to start installing the update. 
  4. After the driver is completely installed, reboot your PC to finalize the installation.

You’ve successfully downloaded and installed the latest Game-Ready driver update for your Nvidia GPU. It contains all the latest performance enhancements and fixes to help you solve your crashing and other issues with Jedi Survivor. If you want to crank your game’s performance up a notch, why not only optimize your driver settings with our best Nvidia Control Panel settings guide?


If you have an AMD GPU, then you’ll also need to update your drivers to the latest version to enjoy Jedi Survivor at its best. You can easily update the AMD driver through the AMD Radeon panel. As discussed before, these updates will contain a ton of performance improvements as well as bug fixes for the latest games to help you avoid any issues during gameplay. So let’s update your AMD driver now:

AMD Radeon Panel
Update your AMD GPU Drivers
  1. Open up the AMD Radeon software by right-clicking on the desktop or from the taskbar below. 
  2. Once you launch it, go to the Drivers and Softwares panel and check out the driver updating section here on the right. 
  3. If there are any updates, you’ll see them here. If not, then click on Check for Driver updates to make sure you’re running the latest driver. 
  4. If there’s a new driver update that you need to install, start downloading it from here. Once the download finishes, click on Install to open the installation wizard to complete the process.
  5. After your driver is successfully installed, simply reboot the PC to finalize the installation. 

Your latest version of the AMD driver is successfully updated on your PC. Now you can enjoy the Jedi Survivor and its issues will be resolved with this crucial driver update. You can further enhance the performance of the game by tweaking your Radeon settings with our AMD best settings guide. 

Disable 3rd Party Application Overlays

If you’re an avid gaming enthusiast, you’ll most probably have several applications that are running and installed on your system. These applications continue to run in the background and hog your resources. Some of these applications come with specific overlay menus which you won’t really be using during your game sessions.

These overlays use up resources and can create problems in some games. Therefore, you could be facing a Jedi Survivor crashing issue because of the overlay of an application that you’ve installed. Here’s how you can deactivate overlays from some popular applications on your PC.


Steam overlay is running in the background while you’re playing games. It can be used to gain access to Steam features in-game. But, it can cause issues with some of the games, so here’s how to disable it if you don’t want it:

  1. Open Steam either by Windows Search or from the taskbar located in the lower-left corner of the screen.
  2. Once you’ve got Steam opened, find Jedi Survivor in your games library and navigate to its properties.
Disable Steam Overlay
Steam Properties (Image by eXputer)
  1. In the General Tab, The only thing you have to do is remove the checkbox which says Enable Steam Overlay In-Game.

And that’s all you need to do to turn off Steam Overlay for Star Wars Jedi Survivor successfully.


Discord Overlay is used to monitor the chats that your voice chat members are conversing with and gives you control over your voice chat channels while playing. This is useful in the case of enjoying Sons of Forest with your buddies. But if you’re playing by yourself, it’s best to disable the feature. Here’s how:

  1. First, open up Discord either by using the taskbar or searching for it in Windows Search.
  2. After you have opened Discord, go to the settings (gear icon near your name and DP).
Disable Discord Overlay
Discord Settings (Image by eXputer)
  1. Within the Discord Settings, you’ll find the game overlay setting on the left tab. Click on it.
  2. After you have opened the Game Overlay settings tab, toggle the option next to enable overlays in-game to turn off the Discord overlay.

Now discord overlay is completely disabled for all games on your PC. It won’t be a bother or cause any more issues in Jedi Survivor. 

Xbox Game Bar

Xbox Game Bar is one of the gaming features Microsoft introduced back on Windows 10. It helps you keep an eye on the system’s resources as well as capture your gaming highlights in-game. If you’re currently not operating it, it’s best that you disable it to avoid it conflicting with Jedi Survivor and causing any crashes or bugs. Here’s how to do it:

  1. First, you’ll have to launch Windows settings by hitting the shortcut key WIN Key + I.
Disable Xbox Game Bar
Xbox Game Bar Settings (Image by eXputer)
  1. After accessing Windows Settings, head over to the Gaming Tab and then toward the Captures menu. Here you’ll see a couple of options; disable them all first. 
  2. After you’ve disabled all the options, now go to the Apps tab and then to the Apps and Features settings.
Disable Xbox Game Bar
Stop Xbox Game Bar (Image by eXputer)
  1. Here you’ll spot a search bar, type Game Bar in it, and an application will pop up below.
  2. When the Game Bar app pops up, simply click on its menu and select Advanced Options. 
  3. In the Advanced Options, you’ll see an option called Let This App Run In Background option under Background App Permissions. Simply select Never here to completely disable Game Bar.
  4. Once done, scroll down and click Terminate to close down Game Bar for Good.

This will take care of disabling Xbox Game Bar from your system once and for all, freeing all the resources it was hogging up. 

Temporarily Disable Antivirus Application

Exclude a Folder from Scanning in Windows Security
Add an Exception (Image by eXputer)

Your Antivirus is among the primary reasons why the local game files get broken or are missing. It displays false positives to the main AV engine, which in turn decides to delete your files. But, the Antivirus program also blocks the game from utilizing the essential files and resources properly on your system. This can result in the freezing, black screen, and crashing issues you are facing in Jedi Survivor.

All you have to do is switch off your Antivirus software’s real-time engine or shields temporarily. After they’ve been disabled, you can launch Star Wars Jedi Survivor and check whether it’s crashing anymore on your PC. If it’s not crashing anymore, then you’ve identified the issue.

To continue to use your Antivirus software while playing Jedi Survivor without the sudden crashes and freezing, all you have to do is add its installation folder to the Antivirus Whitelist. Whitelisted applications or locations aren’t scanned by your AV, making them secure for normal operation without its interference. 

In the settings of your Antivirus, you’ll be able to see an option to whitelist the folder or exclude the folder option. You can add your Jedi Survivor local install directory here, and that’s all you need to do.

Looking for more Windows performance tweaks? Check our Best Windows Optimizations guide!

Did The Star Wars Jedi Survivor Crashing Issue Stop? 

And there you have it people. I’ve listed all the working fixes for the Jedi Survivor crashing issue to help you enjoy the game without this pesky problem. Right now, the game is in a poor state, and these issues are expected to follow. The developers have taken notice of these issues and tweeted about it that they’ll be deploying a fix soon. Until then, I’ve made sure to help you at least temporarily fix these issues until an official patch is released from the devs. So enjoy slashing droids and creatures in the game, and may the force be with you while you’re at it. 


Why is Star Wars Jedi Survivor crashing?

The most common issue behind this problem is that files might get corrupted, which needs to be fixed by the game client. Outdated GPU drivers can also cause this issue.

Will the Jedi Survivor issues be fixed by the developers?

Yes. The developers have taken notice of the several issues plaguing the PC players and are actively working on a patch to resolve them.

Jedi Survivor is showing a black screen; what to do?

The black screen issue mainly happens due to outdated GPU drivers. Best update them to avoid any issues.

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