NBA 2K23 companion app not working. [FIXED]


NBA 2K23 is finally here, and it delivers the most authentic basketball sim mechanics since the series’ inception. The franchise itself is known to be dedicated to fans of the game and easily welcomes newcomers wholeheartedly with its simple yet challenging learning curve. There’s also a handy companion app for NBA 2K23 this time around, but it doesn’t seem to be working properly, so let’s talk about it in detail.

Key highlights

  • gave Companion app That’s where the problem lies Does not allow you to login with Registered NBA 2K23 account.
  • As with any problem, first things first Try restarting your game and companion app. a few times. If it fails, you should too Try restarting all your devices..
  • Users have also reported this. Changing the region setting on the app’s main screen fixes the problem. You can try changing and logging in again.
  • you too Create a new profile in the game To ensure that The device has saved the files. Before linking the app. Be sure, though If you are removing old backup data, keep a backup.
  • In some cases, corrupt or junk data causes companion app issues. You can fix it. Clearing app cache From Device storage settings.
  • If clearing the cache doesn’t work, you can also try. Clear app datawhich one Resets app properties. But the problem can be solved.
  • Finally, if something doesn’t work, you have to Wait for the developers to fix the issue. In an upcoming update.

What is the NBA 2K23 Companion App?

App Login NBA 2K23
NBA 2K23 app

In this day and age of modern video games, developers are constantly trying to provide new ways for players to stay in touch with their console or PC games on the go. This is the case with most massively multiplayer titles in the industry, such as Destiny 2’s companion app, which allows you to track and view other aspects of the game.

NBA 2K23 application, which is available on Play Store for Android and Apple App Store for IOS on various smart phone devices. The app basically allows you to monitor some things when you are not involved in the game or want to check something related to it on the internet. MyCareer mode has a variety of cool features, from tracking stats to browsing news updates on NBA2K23.

You are able to link your account to the game from all the different platforms you own it on, such as Xbox consoles and even Nintendo Switch. The face scan aspect is a great tool that allows players to scan their own faces to use as the basis for custom players in the game. You can even stay up to date with all the happenings of the game through the news and information tab in the application.

Additionally, it’s worth noting that you can manage your VC currency to decide what to buy in the future but, most importantly, redeem locker codes as well. These are basically promo codes that you can get by watching NBA related events or live streams. They’ll often appear as a marketing ploy for the game, and you can then redeem them in-app to get various cosmetic rewards and goodies.

It’s great and it’s all for die-hard NBA 2K23 players, but the only major downside is that the app doesn’t work as planned, making it more of a nuisance than an accessibility tool. But with the fixes we’ve outlined for you, you should be able to get it up and running again so you can access it normally.

How to fix app not working in NBA 2K23

Unfortunately, there have been complaints from the player base that the companion app won’t let you log into the game despite using an account registered with the game. Thankfully, developers are trying to fix this issue one way or another, but luckily we’ve got you covered too.

Thanks to the dedicated players of the game on various community forums, we have managed to list some things that can help you get rid of this problem quickly. They are not guaranteed to solve problems, but they are very capable of solving problems. We encourage you to follow each of these methods carefully, as they are all potential fixes that seem to work effectively for most NBA2K23 users.

Restart the application and device.

Restart the smartphone.
Reboot the mobile device

Sometimes, the best way to kickstart any frozen or stuck application is to restart it a couple of times. Whether it’s the game or the system itself that’s running it, this is by far one of the oldest tricks in the video game error fixing book.

When it comes to NBA 2K23, there have been claims by players on the game’s subreddit that they’ve gotten it to work just by restarting the application once or twice.

Doing this will hopefully fix the problem, but if it doesn’t, you can also choose to completely reboot your smartphone device to see if that helps. . There are many occasions where phone applications can randomly misbehave, so it helps to know that restarting the software or mobile device can help you fix this annoying problem. Is.

Rebooting the smartphone will help your device to run without any unnecessary data or background interruptions. So we request you to try to fix this error and see if it helps you to login to the app.

If not, don’t worry too much, as we have outlined some more temporary fixes that can help you deal with the situation.

Change the region setting.

The NBA 2K23 app is not working.
Region selection option

According to some users on the app’s official review forums on both the Play Store and the Apple App Store, the issue seems to have been resolved simply by changing the region setting on the app. But the important thing to know is that the region should be same as your country or current location.

Most players may be under the assumption that they need to use the region or console region type of their gaming account, but this doesn’t seem to be the case. Fortunately, you can easily change the region option from the app’s main screen, as shown in the image above.

Just change the setting to suit where you live, as it only offers West, Europe, East or Asia. Once you have selected the appropriate region, use your credentials to login to the desired platform again and verify whether the application starts working or not. It has managed to help quite a few users overcome the annoying issues of it not working, so there’s a slight chance it can do the same for you.

Link the platform with the saved file.

Now you might be wondering what a save file has to do with fixing an app not working but rest assured, this is still the most recommended solution by many players. The basic gist is that the platform you own or play NBA 2K23 on must have a game save file in order to properly link to your account.

This is one of the known reasons behind app errors and one where saving the title file can solve the problem within minutes. There may have been a rare case where you launched the app before creating a profile or saving data on the game itself.

So for that, we just recommend that you go back to your game and create another profile there just to check if it helps you to log into the game.

If you want to delete your current one, we recommend backing it up to Xbox Live or PS Plus Cloud storage if you want to reuse it instead of a new one. So if you own NBA 2K23 on PS5, make sure to sign in to the app with your PSN ID and also check beforehand that the profile registered in the game is safe. If you are still stuck, we can also resort to some more unconventional solutions,

Clear cache data.

There are several instances where valuable data in the software can get corrupted in an instant, causing huge losses to users and players. There are times when they can perform erratically and end up with annoying bugs and glitches, so all smartphone users should know how to clear their cache data.

This is the nonexistent form of data that will clog up the application’s memory, which is especially important to clean up if you want them to run smoothly. Thankfully, most smartphone users can follow our step-by-step guide to clear cache data on their devices:

Apps section
  • Open the main settings or application on your mobile phone.
  • Now go to where you can edit the apps on your phone.
  • If done correctly, you will now be able to see the list of installed applications on your smartphone’s internal storage and SD card.
App cache
Clearing app cache
  • Scroll through the list and locate the NBA2K23 app, which should be easily labeled, so you shouldn’t have trouble finding it.
  • After doing so, select it, and then check to see if you can edit its storage options.
  • Now you should be able to see the action to clear its internal data or cache.
  • We’d recommend clearing the latter first as it’ll be faster, and you’ll be able to go back into the companion app to see if that fixes the problem.
  • If not, we recommend using the Clear Data option, which will reset some of the app’s functions. But rest assured, it won’t harm your valuable data or apps. You just have to log in again, which will only take a few seconds to do to check if the solution works.

Wait for application updates.

The NBA 2K23 app is not working.
The official Twitter account for NBA 2K23

If none of the fixes we mentioned have worked, then the last thing you can do is wait for the developers at 2K and Visual Concepts to update the app. Hopefully this will fix some unfixable errors and fix bugs and glitches.

According to the game’s official Twitter account itself, the team is fully aware of the issues players are facing in running the application on their smartphones. So it’s only a matter of time before they roll out a patch that will surely help the app work like a brand new one.

Thankfully, patience isn’t a problem either, as the application doesn’t require too many critical features for the game.

So in the meantime, play the game normally and wait for a few days or a week until they update you with a notification that the update is available for download. It will automatically install itself on most smartphones, but on the rare occasion that it doesn’t, you can update it yourself by visiting your respective app store and downloading the new patch from its main store page. can date

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