It’s not just you—Skype and OneDrive are down.


Skype and OneDrive logos with a confused smiley indicate closure.

Looks like Microsoft isn’t off to a good start in 2023. Several users report experiencing problems accessing various Microsoft services, such as OneDrive or Skype. The latter is an especially painful problem during the holiday season (and after the release of a major redesign).

OneDrive users (us included) can’t open Microsoft’s cloud storage on the web or sync their content across mobile and desktop apps. Attempting to load OneDrive in a browser results in “something went wrong” and an empty file list. Microsoft says it is “reviewing service monitoring telemetry to isolate the root cause and create a remediation plan.”

As for Skype, some users cannot spend, gift or buy Skype credits or subscriptions. The Service also does not allow viewing or changing recent purchases, such as credit or calling cards. In addition, some Microsoft 365 subscribers are not receiving their 60 minutes of Skype calling credit. The software giant is working on fixing the issues as soon as possible.

You can track issues with OneDrive and Skype on the official Microsoft 365 Service Status page.

Having trouble accessing OneDrive or Skype? Maybe other Microsoft services are also blocked for you? Let us know in the comments.


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